1. Introduction
   Protecting the personal data of our guests and customers is a top priority at Simos Camping. We are committed to safeguarding your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR – Regulation EU 2016/679) and applicable Greek legislation. In this Privacy Policy, we explain what information we collect, how we use it, how we protect it, and what rights you have.

2. Data Collection and Processing
   During your booking or stay at Simos Camping, we may collect and process the following categories of data:

• Personal details: Full name, address, phone number, email.

• Identity or passport information: Required for identity verification and compliance with lodging regulations.

• Financial data: Payment details (bank account, credit card information for deposits or reservations).

• Accommodation details: Information about your reservation, such as type of accommodation, dates of stay, number of guests.

• Preferences and special requests: Information such as allergies, dietary requirements, accessibility needs.

• Communication data: Information provided via email, phone, or our website.

• Security data: Footage from security cameras on our premises for protection purposes.

3. Purpose of Data Processing
   Your data is collected and processed for the following purposes:

• Booking management: Using your information to confirm and process your reservations.

• Service provision: Ensuring a comfortable stay and fulfilling your requests.

• Billing and tax compliance: Managing payments and adhering to tax obligations.

• Security: Ensuring the safety of guests, staff, and facilities.

• Personalized experience: Analyzing preferences to improve your stay.

• Legal compliance: Meeting legal obligations related to hospitality operations.

4. Data Retention Period
   Your personal data is retained only for as long as necessary to fulfill the above purposes or as required by law.

• Reservation data is kept for up to 5 years.

• Tax and billing records are stored according to tax regulations.

• Security footage (CCTV) is retained for 7 days.

5. Data Security
   We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. These include:

• Data encryption.

• Access limited to authorized personnel only.

• Implementation of GDPR-compliant security policies.

6. Data Sharing
   We do not share your personal data with third parties unless required:

• By competent authorities for legal or tax reasons.

• To process payments through banks.

• With partners for specific service provision.

7. Your Rights
   Under the GDPR, you have the following rights:

• Right of access: Know what data we process about you.

• Right of rectification: Correct inaccurate information.

• Right of erasure: Request deletion of your data.

• Right to object: Object to the processing of your data.

• Right to restrict processing: Limit how your data is processed.

To exercise your rights, contact us at info@simoscamping.gr.

8. Video Surveillance System
   Simos Camping uses CCTV for the protection of its facilities and guests. Recorded footage is kept for up to 7 days and then deleted unless needed for legal purposes.

9. Cookie Policy
   Our website uses cookies to improve browsing experience. You may configure or disable cookies through your browser settings.

10. Changes to This Privacy Policy
    This Privacy Policy may be updated in the future. Any changes will be published on our website.

11. Contact
    For more information, you can contact us by email at info@simoscamping.gr or by phone at +302734022672.